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If you are unable to register your palette and receive a Connection Error Message asking you to contact support, simply download the latest version from our downloads page and install. That should resolve the issue.

RNDS Products:

• Common Problems and Solutions
• Submit a Support Request
• Check your Support Ticket
• Get My Registration Information

ProSelect:

ProSelect support is handled by TimeExposure.com. Click Here to go to their support page.

BackUpAndBurn:

Unfortunately the product Back up and Burn has been discontinued by its developer. Our new Studio Retouching Palette has a complete backup and import utility for both PC's and MAC operating systems.